Privacy Policy (Shield Insurance Group)
Effective Date: 10/31/2025
Shield Insurance Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us, including via SMS messaging services.
1. Information We Collect
We may collect the following information:
Name
Phone number
Email address
Insurance-related information you provide (such as quote requests)
Any information submitted through our website forms or communications
We collect this information when you:
Request a quote
Fill out a form on our website
Contact us directly
Opt in to receive SMS messages
2. How We Use Your Information
We use your information to:
Provide insurance quotes and services
Respond to inquiries
Follow up on requests
Send important updates regarding your insurance needs
Communicate via SMS (if you opt in)
3. SMS Communications & Consent
By providing your phone number through our website, forms, or other interactions, and by explicitly opting in (including checking a consent box or providing verbal consent), you agree to receive SMS messages from Shield Insurance Group.
These messages may include:
Appointment reminders
Quote follow-ups
Policy updates
Customer service communications
Message frequency varies.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For assistance, reply HELP.
4. SMS Opt-In Methods
You may opt in to receive SMS messages through:
Website forms with a consent checkbox
Inbound SMS messages (texting us first)
Verbal consent during phone or in-person conversations
Written or electronic communication
Consent is not a condition of purchase.
5. Information Sharing
We do not sell or rent your personal information.
We may share information only in the following limited circumstances:
With service providers who help operate our business (such as SMS or CRM platforms like Zoom)
When required by law or regulation
To protect our legal rights or prevent fraud
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Choices
You may:
Opt out of SMS messages at any time by replying STOP
Request access or correction of your personal information
Contact us to update or delete your information (subject to legal requirements)
8. Third-Party Services
We may use third-party platforms to manage communications, scheduling, or SMS delivery. These providers are only given access to the information necessary to perform their services.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Shield Insurance Group
Email: rami.wadih@siginsured.com
Phone: (513) 570-5585
Website: siginsured.com