SMS Terms & Conditions
Effective Date: October 31st, 2026
These SMS Terms & Conditions (“SMS Terms”) govern your receipt of text messages from Shield Insurance Group LLC (“Shield Insurance Group,” “we,” “us,” or “our”). By providing your mobile phone number and consenting to receive text messages from us, you agree to these SMS Terms.
1. SMS Program
Shield Insurance Group may send text messages to customers and prospective customers for purposes including, but not limited to:
Insurance quotes and quote-related communications
Policy updates and policy service communications
Claims-related communications
Appointment and meeting reminders
Requests for information or documents
Customer service and account-related communications
Follow-ups regarding insurance inquiries
Marketing, promotional, and informational communications
Other communications related to our insurance products and services
Message content and frequency may vary depending on your interactions with us and your preferences.
2. Consent to Receive Text Messages
By providing your mobile telephone number and opting in to receive SMS messages from Shield Insurance Group, you consent to receive text messages from us at the telephone number provided.
You may provide consent through methods including:
Online forms or other website-based opt-in forms;
Verbal consent provided to an agent or representative; or
Other lawful methods of providing consent.
Your consent to receive text messages is not a condition of purchasing any insurance product or service.
Message and data rates may apply depending on your mobile carrier and wireless plan.
3. Message Frequency
The number of messages you receive will vary based on your interactions with Shield Insurance Group, the services you request, and your communication preferences. Marketing messages may be sent periodically, while service-related messages may be sent when necessary to provide requested services or information.
4. Opting Out
You may opt out of receiving SMS messages from Shield Insurance Group at any time by replying STOP to any text message you receive from us.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you provide consent again.
You may also contact Shield Insurance Group directly to request that your mobile number be removed from our SMS communications.
5. Help
For assistance with our SMS program, reply HELP to any message from us or contact Shield Insurance Group directly through the contact information provided on our website.
6. Supported Carriers
SMS service may not be available on all mobile carriers or in all areas. Shield Insurance Group does not guarantee that messages will be delivered successfully or without delay.
7. Privacy
Your privacy is important to us. Information collected through our SMS program, including your mobile telephone number and related information, is handled in accordance with our Privacy Policy.
We do not sell or rent your mobile telephone number to third parties for their own marketing purposes.
8. Changes to These Terms
Shield Insurance Group may modify or update these SMS Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.
9. Contact Us
If you have questions regarding these SMS Terms or our SMS program, please contact:
Shield Insurance Group
Email: rami.wadih@siginsured.com
Phone: (513) 570-5585
Website: siginsured.com
By opting in to receive text messages from Shield Insurance Group, you acknowledge that you have read and agree to these SMS Terms & Conditions.